Since 2008 Pivot Performance (Pivot) has helped facilitate change and progress in more than 70 organizations across Canada. Our consultancy performs and teaches (collaborative) facilitation techniques that can be (effectively) applied to a wide variety of processes.
Using Pivot’s tools and templates has demystified the act of creating and implementing strategy making it part of Encore’s fabric. Employees are responsible for measuring outcomes, enabling them to be part of adapting and executing tactics to achieve strategies. Our journey has led us to become the largest Canadian-owned partner dedicated to delivering Microsoft Dynamics ERP and CRM solutions and services.
As the CEO of a growing collaborative marketing agency, it was important for me to be an active participant during our planning meetings. Pivot lead us through the meetings efficiently and effectively. They challenged our ideas and helped us achieve consensus.
Pivot Performance has been leading us through a comprehensive and collaborative strategic planning renewal process this year. Their well-defined work plan has enabled us to involve our stakeholders including membership, staff, and board in the process while staying on-time and on-budget.
Pivot helped guide the development of a province-wide information management systems plan on budget and in a timely fashion. We involved a representative employee group in the development of a detailed three-year plan. The tools and templates provided have been critical to our continued success as we near completion of the first year.